Brought my '01 e39 in for routine service and to attend to some other needed repairs. While there, the RMW staff found some additional things in need of attention that I had not noticed. They needed to keep my car overnight, but turned this potential negative into a positive by providing me with loaner transportation. When I received my car back, it was cleaner than when I'd dropped it off, all repairs were made, and there was even a thank you gift of baked goods inside! I really appreciate how the RMW staff keeps me and my car motoring as we both age!